Emergency Service Guidelines
Air Group is available 24/7. We have a night dispatcher Mon – Sat until 10P and Sunday from 7A to 7P.
We also have a 24 hour call center – where customers can speak with a live operator immediately.
Priority Service Customers
Please call 1-800-545-1020. To ensure that your after-hours call is expedited, please be prepared to enter your main account phone number or your customer account number – your account number is located on your electrical panel on the Air Group sticker.




